I went to my lodge and put in the subsequent FOUR hrs on the phone with AA within an attempt to have the bag despatched to LGA initial thing in the morning, wherever I could well be waiting.
The red tape to acquire a reaction about a true tousled trip from start out to complete is horrible. I happen to be trying to receive a reaction from AA but the operate all-around is exactly what AA wants so you'll throw in the towel..GUESS WHAT ? i dont surrender effortlessly. so AA i await your response.
I traveled incredibly not too long ago on just one of your respective planes, I have usually been satisfied nevertheless, this encounter still left me With all the concern, “Why really should I use this airline?â€. I left L.A. to fly to Phoenix I used to be returning house immediately after caring for my sister and needed to get property as quickly as possible mainly because my partner was wounded at your home. Ahead of the aircraft remaining there have been computer difficulties and whenever we landed the ramp wouldn’t open up we needed to be “towed †to another gate. “We didn't disembark in the airplane until eventually the last demand my subsequent flight. I understand that you will find difficulties that take place however the service was Less than criteria. At no time did everyone say we have been sorry, other than the pilot said, “Properly I don’t know what to convey factors materialize, I assume sorry will be fantastic.
I felt compelled to state that I can no longer fly along with you, while you continue to deal with men and women with out respect. The latest, the service Pet difficulty. What exactly is Mistaken with your teaching? What ever it truly is, I cannot fly with a firm that can't thoroughly teach its staff. Very good bye!
I will say she(AA) uncovered a afterwards flight for me on Yet another airline,which I so appreciated,but she surely might have a lot more pleasurable in working with me.
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Gold #6CJY924: Record Locator: EVIXIM Your process wouldn't print boarding move for next leg of excursion. Called Purchaser Service: CS knowledgeable me I would have to hold out 24 several hours as a way to print 2nd leg of journey. Educated CS this wasn't real. Was placed on maintain: CS arrived back again and mentioned I used to be right but to attend until eventually 24 several hours so that you can print 2nd leg boarding pass.
On April fifteenth, 2013 I been given a sign in the mail from you and was exceptionally unhappy when I opened the envelope to begin to see the Test prepared out was about one/4th the amount I had at first submitted for reimbursement.
My partner and i had a flight leaving Richmond Virginia having a closing destination of Seattle Washington. We're accustomed to traveling and experienced flown other airlines before that 7 days likely to and from several Places. We experienced all our information and facts and went to use the American Airways kiosk to print our boarding passes. The kiosk didnt request if those people who are traveling are navy staff so we commenced above and waited in line to talk into a consultant within the counter. Once we were up for the counter we told a Woman at the rear of the counter that my husband is while in the armed forces and we had two luggage to examine in. Thats whenever we had been informed that our bags the place more than body weight and It could be 250$ more. We requested to the Woman to point out us where the offer pricing is prepared. She was unable to deliver that details and went on to inform us we could search it up ourselves. My spouse who's enlisted in the U.S. Coast Guard hasn't had to pay for excess or any amount of money for baggage, on orders or individual. My partner gave her the 250$ and that is if the representative we have been speaking with quickly grew to become pretty rude and threatened to terminate our entire flight.
My partner And that i have been booked for honeymoon to NYC on Nov nine, 2015. File locator: VDEURG. To the day we have been to leave, Our flight #4378 was cancelled because of no crew. We were being booked for later on flight #5738, costing us a half working day of vacation. The next flight was then cancelled as a result of servicing issue. Numerous choices had been offered but nothing at all that will get us to NYC n the ninth. We had garanteed reservations at Hampton Inn, Times Sq. at $317 an evening which were non-refundable as it absolutely was less than 24 hrs. We ere offered additional hints a flight to Dallas that will get us out of Pensacola late but provided that we drove an hour or so away to Fort Walton Seashore airport. We took it, acquired in late and still left following 4 several hours slumber the next day. That cost us a further $177.00 in hotel charges. My spouse’s baggage never ever arrived in Dallas as we were being promised it will- mine took about an hour or so to search out mainly because it was not within the carousel with the remainder of the flights luggage, We acquired into NYC every day right after our honeymoon was to start out, with a lot of tension and cost.
I believed there to become a plan for overweight men and women. I had been up against the window your complete journey.I paid out for my seat but as it turned out I actually didn’t have 1. Using the Outdated Piedmont nonetheless flying wondering American would do much better, disappointed all around.
I way too had an complete nightmare of a flight with them. I crammed out their 1500 phrase complaint sort by cutting it right down to the point that even I didn't understand what I had gone through.
I acquired a lodge with the night time, but I have to check out at 12 noon, and my flight isn't going to depart till11:30pm. Now I've twelve hrs where by I'm caught in LA with none explanation being in this article.
On December twenty five, My 3 sons And that i had a flight from Cleveland to Phoenix which was to go away at seven:50 by using a quit in Charlotte NC. At about three or four pm around the working day of our departure, American Airways delayed our flight which might make us pass up our connection in Charlotte which had no other flights out to Phoenix that working day OR the next! And why the delay? No clarification. So with none help from an AA representative..(Virtually as though it was our fault) we uncovered One more flight as a result of Dallas…which left in an hour or so as well as a 50 %. We manufactured it into the airport but with One more impolite AA consultant, (I understood it absolutely was chaotic with the vacations and all) I was assured which i could get my bag in Dallas due to the fact we now had to spend the evening there. I questioned him with regards to the tag that appeared like it had been checked to Phoenix and he mentioned curtly, you’ll just decide it up in Dallas and recheck it each morning. Nicely the bag did not ensure it is within the conveyer in Dallas. Once i questioned A different agent about it, he stated it had been in a big place and it was heading out once we remaining each morning. I told him I wanted it for my lodge keep, and he advised me it would choose four hours to get it. Okay…nevermind…I’ll be again here in 4 hrs!!! So I remaining for your Dallas lodge without having my baggage.. Obtained on our flight the following early morning and took off punctually.